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What is your refund policy?

We believe you will be 100% satisfied using ZenSales for your shipping needs!


If you decide that our service will not work for you then we understand. Upon cancelling your account you are eligible for a full refund on any funds in your shipping balance. 


To cancel your account you need to email us at help@ZenSales.net with your name, email address, and phone number.  We will be able to then we can refund your shipping balance to the payment method the funds came from. We cannot issue a refund to a different payment method.



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Lexie is the author of this solution article.

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